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Effective Date: June 16, 2025
At MAHSUA, we are deeply committed to protecting the privacy and security of your personal information. As a women-led organization offering a comprehensive suite of digital services, educational content, gaming experiences, and publications, we understand the importance of transparency regarding how we collect, use, and share your data. This Privacy Policy outlines our practices for all our products and services, including Mahsua Technology, Mahsua Education, Mahsua Games, and Mahsua Publication.
By accessing or using any of MAHSUA's websites, products, or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Who We Are
MAHSUA is an Indian-based organization located in Bhopal, Madhya Pradesh. We provide a diverse range of digital solutions, including web development, content writing, local business support, analytics, data entry, digital education, online gaming, and digital publications.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
Information You Provide Directly:
Contact Information: Name, email address, phone number, postal address (when you fill out forms, register for services, make purchases, or contact us).
Account Information: Usernames, passwords, and other registration details for Mahsua Education, Mahsua Games, or other authenticated services.
Service-Specific Information: Data necessary to provide specific services, such as business details for Local Business Support, content requirements for Content Writing, data for Data Entry, or reviews/feedback for ORM.
Payment Information: Billing details, credit card information (processed securely by third-party payment gateways; we do not store full payment card details on our servers).
Communications: Records of your correspondence with us (emails, chat transcripts, phone calls).
Information We Collect Automatically:
Usage Data: Information about how you access and use our websites, platforms, and games, including IP address, browser type, operating system, device information, pages viewed, time spent, clickstream data, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our services, enhance user experience, remember preferences, and gather analytical data. You can manage your cookie preferences through your browser settings.
Game Data (for Mahsua Games): Information about your gameplay, scores, progress, and interactions within the game environment.
Information from Third Parties:
We may receive information about you from third-party services integrated with our offerings (e.g., Google My Business for local support, social media platforms for ORM, analytics providers, payment processors). This data is typically provided to us with your consent or as permitted by law and the third party's privacy policy.
3. How We Use Your Information
We use the collected information for various purposes, including:
To Provide and Manage Services: Deliver requested digital services (website development, content, support), fulfill orders for publications, manage your Mahsua Education and Mahsua Games accounts, and ensure the functionality of our platforms.
To Improve Our Products and Services: Understand how our services are used, identify areas for improvement, develop new features, and enhance user experience across all MAHSUA offerings.
To Personalize Your Experience: Tailor content, recommendations, and advertisements based on your interests and usage patterns.
For Communication: Send service-related updates, security alerts, administrative messages, and respond to your inquiries and support requests. With your consent, we may also send promotional materials and newsletters about new products or offers.
For Analytics and Reporting: Conduct research and analysis to monitor and analyze trends, measure the effectiveness of our marketing campaigns, and gain insights into user behavior.
For Security and Fraud Prevention: Protect our systems, prevent fraudulent activities, and ensure the integrity of our services.
To Comply with Legal Obligations: Meet applicable laws, regulations, legal processes, or governmental requests.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf (e.g., web hosting, payment processing, analytics, customer support, marketing assistance). These providers are granted access to your information only as necessary to perform their functions and are obligated to maintain its confidentiality and security.
With Business Partners (with consent): If we collaborate with business partners for specific offerings, we may share relevant information with your explicit consent.
For Legal Reasons: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe it is necessary to protect the rights, property, or safety of MAHSUA, our users, or others.
In Case of Business Transfer: In the event of a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of the assets. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Your Data Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
Right to Restriction of Processing: Request the restriction of processing of your personal data under certain conditions.
Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object: Object to the processing of your personal data, particularly for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.
8. Children's Privacy
MAHSUA's services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records promptly.
9. Third-Party Links
Our services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Mobile: 09752107808
Email: [mahsuaindia@gmail.com] Postal Address: MAHSUA, Mahsua(517), Raipur Karchuliyan, Rewa, Madhya Pradesh [486114] India.
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